Folks Behind CSR at Cisco: Empowering learners by way of expertise and training


This weblog is a part of our sequence that focuses on the folks behind Company Social Duty (CSR) at Cisco. Every weblog highlights a distinct Cisco worker whose work makes a optimistic influence on folks, communities, or the planet.

Cisco Networking Academy is among the world’s largest and longest-standing purpose-driven IT skills-to-jobs applications, impacting the lives of greater than 3 million learners yearly (17.5 million since inception) in 190 international locations. 95 % of learners attribute their participation in this system to serving to them acquire a job or instructional alternative.

On October 18, 2022, Networking Academy celebrated its 25-year anniversary and introduced an bold aim to supply digital and cybersecurity abilities coaching to 25 million learners over the following ten years to arrange them for in-demand jobs. Networking Academy is aligned with Cisco’s goal to energy an inclusive future for all, one learner at a time.

As an teacher educating Networking Academy programs to neighborhood faculty college students in Rhode Island through the early days of this system in 1999, to her present function as its Director of Enterprise Operations—Lynn Bloomer’s service and dedication to empowering learners by way of expertise and training is profound. Lately, I met with Lynn to be taught extra about her story.

Are you able to share a few of your early background with me? Who/what had been your biggest influences?

Networking Academy's Lynn Bloomer
Lynn Bloomer, Cisco Networking Academy Director of Enterprise Operations

Lynn: I grew up in a small coastal city positioned in southern Rhode Island. Vacationers would journey to my city to go to and trip, however there weren’t many residents who lived there year-round. I went to kindergarten with the identical group of children who I graduated highschool with. It was the type of city the place everyone knew everyone.

My speedy household is small, consisting of my dad, mother, sister, and I. Rising up, I actually appeared as much as my massive sister, who’s 4 years older than me and really protecting. My mother and father have all the time been supportive of me. I’ve a big prolonged household—my grandparents, aunts, uncles, and cousins additionally provided a robust help system. My household has considerably influenced the selections I made and the route I took in life.

What piqued your curiosity in expertise?

Lynn: I left Rhode Island to attend faculty at Villanova College in Pennsylvania, the place I accomplished my BS in Electrical Engineering. I adopted in my household’s footsteps—my dad was {an electrical} engineer, and my sister additionally obtained her BS in Electrical Engineering at Villanova. My first job out of faculty was as a litigation advisor in New York. Many of the work I used to be doing wasn’t associated to my instructional background.

The corporate I labored for in New York had six workplaces all through the U.S., and this was earlier than we had e-mail. It was through the time when the Web was simply beginning to take off. If my workplace in New York was engaged on a case and we wanted assist from any individual in one other workplace location, we’d have to avoid wasting the file on a floppy disk and FedEx it to them so they might make adjustments.

After I started occupied with pursuing my masters, I used to be actually fascinated by how we might use expertise to attach all these workplaces by way of a community to allow folks to collaborate extra successfully no matter their bodily areas. I returned to Villanova College and determined to finish my MS in Laptop Engineering.

How did you turn into concerned with Networking Academy?  

A black and white image of people sitting at desktop computers
Beta Coaching Class for Networking Academy CCNP Curriculum – March 2000

Lynn: Whereas I used to be getting my masters, I had a chance to show a evaluation course for an engineer and coaching examination. It went rather well, and I liked it. So, my chairman invited me to show a full senior-level Electrical Engineering class. My day job as a graduate scholar was sustaining the labs on the college and my evening job was educating college students as an adjunct teacher.

Finally, my husband and I made a decision to maneuver again to Rhode Island after about ten years of being away. It was my husband who inspired me to use for full-time educating positions as he had noticed how excited I might get about my evening job again at Villanova. Neighborhood School of Rhode Island (CCRI) was the right match.

Whereas I used to be educating at CCRI, Cisco got here to pitch their new Networking Academy program to us. The curriculum was shared with us on a floppy disk so we might consider it and decide if we needed to take part. We determined to maneuver ahead with this system. CCRI turned the primary academy in Rhode Island. I taught my first Networking Academy class in 1999.

Inform me how your function with Networking Academy has modified and advanced all through your profession.

Lynn: On condition that the Networking Academy program was simply getting began, Cisco would pull in plenty of its instructors for assist. I used to be nonetheless educating full-time at CCRI once I was invited to intern at Cisco for just a few hours per week to write down evaluation questions. This system was rising shortly, and I used to be recruited for a full-time function with Cisco in 2000 as a CCNA/CCNP Product Supervisor.

2022 Cisco Live Dream Team
2022 Cisco Dwell Dream Workforce

I took practically a month to resolve whether or not I needed to go away educating as a result of I liked working with college students and deliberate to retire in that function. However the alternative at Cisco appeared distinctive. I liked having an influence within the classroom however being part of the higher Networking Academy crew was engaging as it will allow me to broaden my scope and improve my influence. Moreover, I used to be in a position to stay at CCRI as an adjunct teacher. Although I used to be working full-time at Cisco, I continued educating at CCRI for over 15 years.

I later transitioned into the function of Enterprise Architect & Course of Supervisor for Networking Academy, which allowed me to symbolize what the instructors wanted and what the enterprise wanted, earlier than taking just a few years off from working to remain residence with my younger daughter. In 2008, I returned to Cisco as a part of a distinct crew. In 2012, I obtained a name from a colleague who invited me to interview for the function of Technique and Planning Undertaking Supervisor for Company Affairs.

By 2014, I made my return to Networking Academy. In a way, it felt as if I used to be returning residence. I presently function the Director of Enterprise Operations. I drive technique and lead a crew chargeable for the supply of a number of Networking Academy companies. Different key duties embody offering buyer help, authorized help, scholar profession companies and enterprise transformation. Annual planning, price range administration, expertise administration and forecasting are additionally a part of my scope.

Has being a feminine within the expertise area impacted your expertise? How so?

Lynn: After I was in faculty, there weren’t many Electrical Engineering majors who had been girls. Out of 55 to 60 college students, there have been most likely 4 or 5 of us. My college was very supportive, and the instructors didn’t deal with us in a different way nor did our friends. I by no means felt misplaced. I feel a giant a part of that is going again to my early influences—my mother and father instilled plenty of confidence in my sister and me. Whereas I acknowledge that I’ve been a part of the minority as a feminine within the expertise area, I by no means felt as if something was past my attain.

My recommendation for younger girls who’re fascinated by pursuing careers in expertise is to acknowledge that you are able to do something you set your thoughts to. Don’t let anybody let you know in any other case. In the event you work laborious, if you’re decided and dedicated—you’re going to achieve success.



Please enter your comment!
Please enter your name here