At first.
When distribution joined the worldwide household of Black Belt Academies in April 2020, our imaginative and prescient was easy – set up a single framework to carry related coaching in Cisco options to our distribution companions. Our purpose was to curate related studying journeys that might assist distributors give attention to what was most vital for them to know whereas maximizing their time.
To assist that imaginative and prescient, our technique was to make content material king. A crew of high-energy, devoted individuals throughout a number of purposeful roles, took to the duty of evaluating a mammoth quantity of obtainable property and studying supplies to type out what can be of most worth to our distribution companions. As these early months handed, small adjustments discovered their approach into our consumer expertise. Extra content material was added. New badges emerged. And our numbers grew. By the tip of the primary quarter of this fiscal yr, we had awarded 5400 badges to distributor technical, gross sales, advertising and marketing, CX and operations specialists around the globe.
Although our development continued, we weren’t happy that we had been but the “better of the very best”. And so, in early October, we began marching towards the most important transformation but – throughout expertise, platform and content material. This time round our technique was not a lot “content material is king”, however that content material and expertise needed to come collectively as the top of our execution. It wasn’t nearly what you may be taught, but in addition how you’d be taught it.
We requested. You spoke.
As a way to flip that technique right into a profitable execution, we requested questions and we listened. What was working for you? What wasn’t? What did you want? What was lacking? How may we hold you coming again? These had been among the questions we requested, and your suggestions was invaluable. What has emerged isn’t just a easy, single studying platform with related content material, but in addition a studying platform that’s partaking, sturdy and helps the continuing studying required for continued development.
From good to nice.
As we speak, we’re asserting, the brand new Black Belt Distribution Academy! With this new launch, we’re taking an excellent studying expertise and making it nice! Listed here are a couple of content material highlights:
- Stage 1 badge journey now custom-made to your function. New content material in Stage 1 consists of IoT, SMB, and Contact Heart.
- New Stage 2 badges for IoT Gross sales and Technical, SMB Gross sales, Contact Heart Gross sales and Technical, Superior Advertising and marketing, Operations and MSP Technical
- New Resolution Competencies in Stage 2 for SASE, Hybrid Work, FSO, and Hybrid Cloud – content material that correlates to the brand new Resolution Specializations for Companions
- A brand new part targeted on subjects associated to Apply Constructing that may quickly grow to be your one-stop store for software program, routes-to-market, lifecycle, accomplice administration and accomplice specialization content material.
And naturally, all of this new studying content material will come wrapped in a shiny new consumer expertise that’s straightforward to navigate, easy and intuitive. Have to know precisely what to do to earn a Gross sales Specialist Stage 1 badge? There’s a button for that. One button. Not 6 or 8 or 10. Only one. Have to know what’s required to earn a Gross sales Specialist Stage 2 badge? There’s a button for that, primarily based on what competency space you’re excited by. Only one button hyperlinks you to the pre-requisites, the required Stage 2 content material, and the quiz wanted to earn your badge. Easy and intuitive.
Coming collectively to be the “better of the very best”.
All of us concerned on this main launch are excited to share the brand new content material and expertise with you, our Distributors, and hope you’ll tell us what you suppose! Should you’ve not visited Black Belt Distribution Academy shortly, come again and test us out! Should you’ve already earned a badge or two, come earn one of many newer ones, like IoT or SMB. And in case you’ve by no means used Black Belt Distribution Academy, there’s no higher time to begin than now!
Take a step in your studying journey with our new world-class studying expertise. Let’s come collectively in Black Belt Distribution Academy and be the “better of the very best” for our companions and our prospects with coaching that counts!
We’d love to listen to what you suppose. Ask a Query, Remark Beneath, and Keep Linked with #CiscoPartners on social!
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